FAQ

How long is shipping?

• Shipping takes 8-11 business days via Aramex Store-to-Door, depending on your location. Once your order is shipped, you’ll receive tracking details.

Do you offer refunds?

• We offer refunds for eligible items if:
• The item is damaged
• You received the wrong product
• The request is made within the return period (as stated in our policy)

How do I track my order?

• Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this number on the courier’s website to track your parcel in real time.

What materials are your products made of?

• Our products are made from high-quality, durable materials selected for performance and everyday use. Each product description includes specific material details.

How do I contact you?

You can reach us anytime via:

• Email:
• Contact form on our website
• Or through our social media pages

We aim to respond within 24–48 hours.