Terms & Conditions

Effective Date: August 27, 2026

Welcome to Vibra. These Terms and Conditions govern your use of our website and your purchase of products and services from our store.

By accessing our website or placing an order, you agree to be bound by these Terms and Conditions. Please read them carefully before using our website.

1. General

This website is operated by Vibra

Throughout the website, the terms “we,” “us,” “our,” and “store” refer to Vibra. The terms “you” and “customer” refer to the person accessing our website or purchasing our products or services.

We reserve the right to update, change, or replace any part of these Terms and Conditions at any time. Changes will become effective when they are published on this website.

2. Use of Our Website

By using our website, you agree that you will:

• Provide accurate and current information when placing an order.

• Not use the website for unlawful or fraudulent purposes.

• Not attempt to gain unauthorized access to our website or systems.

• Not reproduce, copy, distribute, or misuse our website content without permission.

• Not interfere with the security or operation of the website.

We reserve the right to refuse service or terminate access to the website where there is a reasonable basis to do so.

3. Products and Services

We make every reasonable effort to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, slight differences in product colour, packaging, appearance, or specifications may occur.

We reserve the right to:

• Correct errors or inaccuracies.

• Update product information.

• Change product prices.

• Limit quantities available for purchase.

• Discontinue products or services without prior notice.

Product availability is subject to stock levels.

4. Pricing

All prices displayed on our website are in South African Rand (ZAR) unless otherwise stated.

Prices may change without prior notice.

The price charged to you will be the price displayed at the time your order is placed, subject to any obvious pricing or technical errors.

5. Orders

When you place an order, you are making an offer to purchase the selected products or services.

An order is only considered accepted once payment has been successfully received and the order has been confirmed by us.

We reserve the right to cancel or refuse an order where:

• A product is unavailable.

• There is an obvious pricing or product description error.

• Payment cannot be successfully processed.

• Fraudulent or suspicious activity is suspected.

• Incorrect customer or delivery information has been provided.

• We are unable to fulfill the order for reasons beyond our reasonable control.

If we cancel an order after payment has been received, the applicable amount will be refunded.

6. Payment

Payment must be successfully completed before an order can be processed.

Payments are handled through secure third-party payment providers available at checkout.

We do not intentionally store complete payment card details on our own systems.

7. Shipping and Delivery

Orders are generally processed within 8-11 business days after payment has been confirmed.

Estimated delivery times within South Africa are generally 8-11 business days, although remote or outlying areas may take longer.

Delivery times are estimates and are not guaranteed.

We are not responsible for delays caused by courier services, weather conditions, public holidays, incorrect delivery information, or circumstances beyond our reasonable control.

For more information, please refer to our Shipping Policy and Delivery Policy.

8. Returns and Refunds

Our returns and refunds are subject to our Refund Policy.

Customers should review the Refund Policy before making a purchase.

Where a return is approved, the product may need to meet specific eligibility requirements, including being unused and returned in its original condition and packaging.

9. Damaged or Incorrect Products

If you receive a product that is damaged, defective, or different from what you ordered, please contact us as soon as possible.

Please provide your order details and, where appropriate, photographs of the product and packaging so that we can investigate the matter.

10. Intellectual Property

All content on this website, including but not limited to:

• Logos

• Brand names

• Product descriptions

• Images

• Graphics

• Website designs

• Written content

• Marketing materials

is owned by or licensed to Vibra, unless otherwise stated.

You may not copy, reproduce, modify, distribute, sell, or use our content for commercial purposes without our prior written permission.

11. Third-Party Services

We may use third-party companies and services to operate our business, including payment processors, courier companies, hosting providers, analytics services, and other technology providers.

Your use of third-party services may also be subject to their own terms and conditions and privacy policies.

12. Website Availability

We aim to keep our website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

The website may occasionally be unavailable due to maintenance, technical problems, updates, or circumstances beyond our control.

13. Limitation of Liability

To the extent permitted by applicable law, Vibra will not be responsible for indirect, incidental, or consequential losses arising from your use of our website or products.

Nothing in these Terms and Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable South African law.

14. Personal Information

Personal information provided to us is handled in accordance with our Privacy Policy.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

15. Fraud and Abuse

We reserve the right to investigate transactions that appear fraudulent, suspicious, or unauthorized.

Where appropriate, orders may be cancelled or reported to the relevant payment provider or authorities.

16. Changes to Products and Terms

We reserve the right to change, update, suspend, or discontinue any product, service, website feature, or part of these Terms and Conditions at any time.

Any updated Terms and Conditions will be published on this page.

17. Governing Law

These Terms and Conditions are governed by the applicable laws of the Republic of South Africa.

Any disputes will be handled in accordance with applicable South African law.

18. Contact Us

If you have any questions regarding these Terms and Conditions, please contact us:

Email: stelene26pretorius@gmail.com

Store: Vibra